Penny Underwood, i2i Innovate to Integrate, MD
“Our knowledge of the export documentation business has been acquired through delivering for our customers for over 20 years”
Our Company
- i2i is a UK based company located in Shepton Mallet, Somerset, in the South West of England
- Established in 1986, i2i specialises in automating communication processes in the export supply chain
- Our passion is integration, from business system, to export documents, to online services, to customer visibility
- Our aim is to create progressive partnerships with our customers to develop services in line with business needs
- i2i is a leading UK supplier of SaaS (Software as a Service) applications with 10 years experience and a reputation for reliability
Our Services
Whether export orders are a significant part of the business or an occasional event, i2i can provide a service to match the business needs.
- Process analysis & project scoping to establish automation requirements
- In-house software installations for corporate integration projects
- Online services for lower volume exporters
- Customised projects for online service providers
- Training, helpdesk and other personalised support services
Our Brands
GTA (Global Trade Administrator)
- GTA Connect - our Windows based desktop product is still used by over 60 major UK exporters
- GTA Net - our browser based corporate system is used by multi site organisations where exports represent a significant proportion of their business
- GTA Online - our internet hosted service provides big company software at an affordable price for the majority of exporters
- e-Cert - online Certificate of Origin system, developed in partnership with the British Chambers of Commerce, is used extensively throughout the UK producing in excess of 100,000 certified documents each year
Our Customers
i2i has supplied to over 600 leading UK exporters since 1986, including such organisations as:
Hozelock, Glenmorangie, Tetley GB, Mars Drinks, Britvic Soft Drinks, Merck Chemicals, Thales Training & Simulation, Bentley Motors, NWT Freight Forwarders, GE Healthcare, Fujitsu Europe, Excel Logistics,
Axminster Carpets, Cummins Turbo Technologies.
i2i has carried out bespoke online projects for
British Chambers of Commerce and GWE BusinessWest.
In 2008 i2i was a partner in the Clearview project, an EU funded project to assess the need for onlne services for SMEs in the EU.
Our Achievements
- A support service which is recognised by its customers as one of the best in the industry
- A reputation for being a reliable and experienced provider of online hosted software
- SITPRO licencee since 1986
- Investors in People since 1997
- Technology partner for the British Chambers of Commerce since 2000
- Microsoft Certified Partner since 2004
“we let our customers and partners speak for us”

Penny Underwood
MD, i2i Innovate to Integrate

